Bankruptcy Specialist 1

Compensation

: $28,340.00 - $37,590.00 /year *

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Our Card and Retail Services (CRS) Collections and Servicing team works with past-due customers to offer solutions for bringing credit card, student loan, personal line and loan, direct auto, retail services and deposit accounts up-to-date. The group also provides customer service for student loan and retail services accounts and works with customers to resolve disputed charges on credit card accounts.

Responsible for a group of low risk bankrupt accounts and applying Bankruptcy Code requirements to those accounts
May be responsible for low level account analysis
May recommend foreclosure, repossession and/or other outside action
May negotiate with attorneys and/or debtors where permissible
May work directly with court personnel
May file appropriate documents/forms directly with court
May work on special projects
This position includes taking inbound and outbound calls customer service calls on bankrupt accounts


Work Schedule: Monday - Friday 8:00am - 5:00pm



Required Qualifications

  • 1+ year of experience in one or a combination of the following: financial industry, loss prevention or customer service; or an AA/AS degree or higher; or 2+ years of military service



Desired Qualifications

  • Strong attention to detail and accuracy skills
  • Basic Microsoft Office skills
  • Good verbal, written, and interpersonal communication skills
  • Bankruptcy experience
  • Call center experience
  • Ability to provide strong customer service while actively listening and responding in an appropriate manner



Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

MN-Saint Louis Park: Min: $29,200 Mid: $40,000



Street Address

MN-Saint Louis Park: 435 Ford Rd - Saint Louis Park, MN



Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



Job Requirements:

Associated topics: account, accounts receivable, audit, bilingual, biller, collector, debt, due, loss, payment * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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