Collections Coordinator

TheraCare of New York in Hauppauge, NY

  • Industry: Customer Service/Call Center - Collections
  • Type: Full Time
  • Compensation: $64,580.00 - 104,060.00 / Year*
position filled
Collections Coordinator

For more than 25 years, TheraCare has been dedicated to setting the standard for excellence for multi-service healthcare, developmental and educational programs. Our philosophy reflects professionals working collaboratively with families, communities and children to maximize each childs potential.

Due to significant growth in our programs, we are seeking a dynamic and energetic collections professional looking to take the next step in their career. This role will be responsible for most functions of billing collections, in the healthcare environment.

TheraCare offers a full benefit package including healthcare, dental, life insurance, generous paid time off and a flexible work schedule. Employees are also eligible to participate in a 401K and employee stock ownership plan,


The essential functions/duties include, but are not limited to the following:
  • Maintaining accounts receivables to ensure accurate and timely payments
  • Working closely with internal departments and outside agencies to resolve payment issues.
  • Monitoring insurance payments
  • Running reports
  • Contacting insurance companies to resolve claims that are not being paid.
  • Identifying coding or billing problems from EOBs and work to get corrections done in a timely manner
  • Performing follow ups on all assigned accounts and reports balances over 60 days to the Controller on a monthly basis

The items listed below are representative of the knowledge, skill, and/or ability required:
  • Knowledge of Insurance claims and collections strongly desired
  • Strong computer skills required, as the person will be working on multiple systems. Strong interpersonal skills as well as the ability to problem solve
  • Ability to multi-task, work in a fast paced environment and remain focused through daily interruptions
  • Strong communication skills, both written and verbal


  • 2 + years related collection experience, preferable with a healthcare agency
  • Experience with third party billing
  • Hand dexterity ability (ability to operate mobile device, telephone, computer) Ability to lift up to 10 pounds
  • Ability to sit for extended periods of time
NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

This job description may be changed or updated at any time without notice.
Associated topics: account representative, auto, balance, bilingual, consumer, financial, loss, overdue, pay, reconcile

* Estimated salary

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