COLLECTOR - PATIENT ACCOUNTING

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



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Responsibilities

COLLECTOR

FULL-TIME

DAY SHIFT



The Collector is responsible for the follow-up performed on self pay accounts to ensure payment with delay is received from uninsured patients or the account is converted to another financial payer. Communicates clearly and efficiently by phone and in person with our clients and staff members. Maintains productivity standards and reports. Obtains updated demographic information and all necessary information needed to comply with insurance billing requirements. Forwards updated information to responsible staff members for computer changes. Operates computer to input follow up notes and retrieve collection and patient information.

Qualifications

SAINT MARY'S EMPLOYEES MUST BE EMPLOYED IN THEIR CURRENT POSITION A MINIMUM OF SIX MONTHS AND HAVE NO DISCIPLINE WITHIN THE PAST SIX MONTHS TO BE ELIGIBLE FOR CONSIDERATION.



EDUCATION, EXPERIENCE, TRAINING



  • Experience in hospital collection experience preferred

  • Effective written and verbal communication skills

  • Ability to multi-task, prioritize needs to meet required timelines

  • Analytical and problem-solving skills

  • Customer Services experience required

  • High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)



  • We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. EEO is the Law:


    Job Requirements:

    Associated topics: account representative, auto, consumer, debt, loss, mitigation, mortgage, mortgage loan, payment, revenue

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