Collections Specialist

Employment Type

: Full-Time


: Customer Service/Call Center

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Ref ID: 01130-#######960

Classification: Collections Specialist

Compensation: $18.00 to $18.00 hourly

Our company is looking for an experienced and motivated Collections Specialist to join our dynamic Collections team. Your duties will include processing customer refunds, reviewing account alterations, resolving client inconsistencies, and collecting overdue payments. The role requires someone with the ability to balance between maintaining trustful relationships and guaranteeing timely payments. You should possess outstanding communication and negotiation skills, as well as an in-depth knowledge of laws and policies related to debt collection. Responsibilities: Supervise assigned accounts to identify unresolved debts. Develop effective repayment plans. Follow-up with clients on overdue accounts. Oversee all monthly payments and refunds. Research and implement effective collection techniques. Perform all administrative duties related to ensuring office efficiency. Create monthly credit records. Respond to client account queries in a timely and professional manner.

Job Requirements:
High school diploma or equivalent qualification required. A minimum of 2 years experience in a similar role. Strong understanding of billing and collection processes. Outstanding communication and interpersonal skills. Highly-skilled in negotiation. In-depth knowledge of laws and policies related to debt collection. Good administrative skills.

Accountemps, a Robert Half Company, matches highly skilled professionals with accounting finance jobs on a temporary and temporary-to-hire basis. From accounting clerks and bookeepers to accounts payable and staff accountants, we provide you with access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE s Most Admired Companies list every year since 1998.

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Contact your local Accountemps office at 888.###.#### or visit to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2020 Accountemps. An Equal Opportunity Employer M/F/Disability/Veterans

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Associated topics: account, account representative, bill, biller, collection, collection specialist, financial, loss, reconcile, revenue

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