Commercial Collections Specialist

Employment Type

: Full-Time


: Customer Service/Call Center

POSITION: Collections Specialist

LOCATION: Alpharetta, GA

COMP.: to $21/hr plus overtime


  • Generate aging report weekly to initiate making collections calls on all past due accounts
  • Prepare weekly aging reports for distribution to finance and sales management
  • Resolve customer billing disputes
  • Prepare credit/debits request as necessary to correct errors
  • Research short paid invoices and overpaid items
  • Escalate customer issues to sales and service organization to expedite payment of invoices as appropriate.
  • When necessary, be able to make sound decisions as to whether an account needs to be turned over to an outside agency for further collection efforts

Job Requirements:
  • One plus year of experience business to business collections
  • Experience with large portfolios ($2 million plus) highly preferred
  • Bachelor's degree preferred in business or accounting, or equivalent knowledge of finance and accounting

Associated topics: accounts receivable, audit, bill, collection specialist, insurance, legal, overdue, past due, payment, reconcile

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