Collections Specialist

Employment Type

: Full-Time


: Customer Service/Call Center

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Our client in downtown Chicago is looking for a Collections Specialist to join their expanding Finance and Accounting team! This is an exciting opportunity with growth potential. The core requirements they are looking for are as follows:

  • 2+ years of Collections experience
  • Highly organized and interested in staying in Collections
  • B2B Collections experience
  • Great overall communication skills and professional/presentable

Job Requirements:
  • Maintaining collections for past due accounts
  • Sending customer accounts to collections
  • Refer delinquent accounts to third-party collections
  • Make collection calls on past due accounts
  • Make collection phone calls to past due accounts
  • Performing accounts receivable and collections functions
  • Report progress of collections on past due accounts
  • Posting payments and making collections calls
  • Focus collections efforts on past resident accounts
  • Initiate collection process on overdue accounts where collections efforts
  • Making regular collection calls for past due accounts
  • Address and resolve billing/collections discrepancies
  • Prioritize collection activities to maximize collections
  • Ensure all accounts eligible for collections
  • Follow up on billing or collections
  • Maintain customer accounts, collections activity and payment negotiation
  • Account for collections by sending accounts to collection agency
  • Send Dealer accounts to collections
  • File delinquent accounts with NCS
  • Initiate collection process on overdue accounts where collections efforts

Associated topics: account representative, bill, biller, collection, collection specialist, consumer, insurance, legal, mortgage loan, past due

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