Employment Type: Full-Time
Industry: Customer Service/Call Center
___________________________________________________________________From Collabera: Excellent Job Opportunity for Collection Specialist____________________________________________________________Job title: Collection SpecialistLocation: Owings Mills, MD 21117Duration: 06 MonthsSchedule: Monday-Friday hours may range between 8am-8pm
If you are interested to more about the position you can directly call at 973-###-#### or email at ...@collabera.com
- The Lease End Services team fields inbound calls from customers who have questions regarding the return of their lease vehicle.
Ideal candidate should possess:
- Educating customer on the Lease End process
- Determining if or when a vehicle has been grounded
- Navigate through various systems to validate charges or refund/overpayment status.
- Securing payment arrangements on remaining charges
- Customer Service/Collections Experience, preferably phone
- Escalation/Resolution Experience
- Strong negotiation skills
- Case management experience
- Ability to deliver consistent and extraordinary service
___________________________________________________________________Admin Clerk / Administrative / Office Clerk / CSR / Customer Service / Documentation / Filling / collection / Customer service / Lease / Document
Admin Clerk,collection ,Administrative ,Office Clerk,CSR ,Customer Service,Lease,car leaseJob Requirements:
Associated topics: commercial, due, financial, legal, loan, loss, mortgage, mortgage loan, payment, treasurer
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