Collection specialist

Employment Type

: Full-Time


: Customer Service/Call Center

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Job Title: Collection specialist Location: Norcross, GA? Pay rate: $13.93/hr Duration: 6 Months ? Summary:

  • The role is responsible for communicating by phone with patients or insurance companies for the purpose of collecting and managing accounts receivable.
  • The Reimbursement Specialist Level 2 ensures the timely receipt of claim payments and minimizes bad debt accrual.
  • In this capacity, the Reimbursement Specialist Level 2 provides outstanding customer service and collection activities through efficient, effective communication and resolution of the outstanding accounts receivable balance.
    Must be willing to work flexible hours as late as 7pm
  • Minimum Requirements 1+years of medical revenue cycle experience.
  • Experience with patient information/claims system reimbursement processes.
  • Skills:

  • Thorough knowledge and understanding of healthcare billing and collection practices and methodologies in an automated environment.
  • Knowledge of healthcare billing and/or collections practices.
  • Working knowledge of insurances and general reimbursement types: PPO, HMO, Indemnity, Medicare, Medicaid, Workers? Compensation.
  • Must possess excellent customer service and communication skills along with good math skills, ability to read, understand and follow verbal and written instructions; possess basic computer skills
  • Education/Experience:
  • High School diploma or equivalent.
  • College course work strongly preferred
  • Job Requirements

    call center, csr, customer service , customer care, call, healthcare, medicare, medicaid

    Associated topics: accounts receivable, audit, collection specialist, consumer, legal, loss, mitigation, pay, revenue, treasurer

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