Customer Service Payment Specialist

Employment Type

: Full-Time


: Customer Service/Call Center

Looking to work for an exciting, fast growing and stable company? If you have a background in Customer Service and Customer Collections, we have just the opportunity for you! Beacon Hill Financial Staffing is seeking a temporary, possible temporary to hire Customer Payment Specialist for our client located in Everett, WA. To start, this position will start remotely and work from home (WFH) and eventually move on site.

To be considered, you must have technical work from home capabilities and the ability to work from home with minimal distractions. To be considered for this role you must have a minimum of at least 3 years combined of related customer service and collections experience.

Job Description

Responsible for performing collections related work on behalf of the company. Engaging with customers and account contacts to collect payment for overdue bills, make payment arrangements, and/or address billing inquiries.

  • Receive and initiate customer contacts
  • Interact with customers and effectively handle billing and account inquiries
  • Perform collection work, including inbound and outbound contacts to collect on balances owed
  • Use various systems to access and generate transactions to customer's billing record
  • Prepare adjustment vouchers and update customer's records


  • Typing and keyboard skills required
  • Able to work in multiple applications simultaneously
  • PC literacy in windows applications, proficiency working with excel
  • Effective verbal and written communication
  • Ability to control call/interaction in professional manner and tone.
  • High School diploma or equivalent

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Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands provide direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-hire solutions to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Pharma and Beacon Hill Technologies by visiting

We look forward to working with you.

Beacon Hill. Employing the Future

Job Requirements:

Associated topics: account representative, accounts receivable, collection specialist, collector, commercial, due, finance, mortgage, past due, reconcile

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