Automotive Collections Durrett Motor Company

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



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Job Description:

Do you feel like you need a challenge? Are you bored with your job? Are you seeking clear-cut systems that produce results?

Durrett Motor Company is seeking a Collector
that shows strength in customer follow-up and administrative tasks. The appropriate candidate will also excel at the following objectives:

Manage the stress that comes naturally with your position.


Post customer payments with 100% accuracy.


Be more than collector by refining your core skills to expand your role within the company and gain more recognition.


Exemplify exceptional customer service to customers and colleagues.


Reduce current delinquency status and maintain a delinquency of 5% or less.


Maintain payment recency above 95%.

Handle frustrated, confused, or impatient customers in a professional and patient manner.

Collect and report account data to management on a daily basis.

Maintain insurance on all active accounts.

Demonstrate advanced computer skills that encompass word processing and spreadsheets.

Durrett Motor Company is a family owned and operated pre-owned auto dealership that has been serving the community for over 34 years.

Benefits to joining our team:


5-day work week

Paid vacations every 12 months

Weekly Pay Plan

Medical Insurance available for the entire family (Company pays a portion of employee s premiums)

Retirement Plan Available with matching funds

www.durrettmotorcompany.com



Job Requirements:

Bilingual is a plus! English/Spanish - not required
Proficient at Word, Excel & Outlook
2 years administrative experience
Previous collections experience preferred
Must be able to work Saturdays
Quickbooks experience a plus



Job Requirements:

Associated topics: auction, audit, collection specialist, collector, commission, due, legal, mortgage, overdue, pay

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