Collections Specialist - Rock Hill, SC

Atlas Copco Compressors LLC in Rock Hill, SC

  • Industry: Customer Service/Call Center - Collections
  • Type: Full Time
position filled
Mission Analyses and processes data with a high level of customer service while maintaining focus on the core objective, which is to minimize costs, optimize sales and cash flow for the Company
* Roles and Responsibilities Collect on customers accounts, both past due and proactive collections, by working and clearing Collections Queues daily
* Handle incoming calls and emails from customer s regarding their invoices, including documenting the communication with the customer and responding appropriately
* Notify Credit Analyst, Sales, and RBC of any ongoing payment issues with a customer s account
* Recommend accounts for bad debt provision and/or third party collections
* Identify, research, and distribute disputed invoices
* Coordinate with internal departments to ensure they are resolved
* Research and resolve short and partial payments
* Complete Online billing as required by customers
* Submit and Process Credit Memos on Customer Accounts
* Process Credit Card Payments
* Back-up Credit Analyst as required
* Content-type:text/html;charset=UTF-8

Passionate people create exceptional things At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere. We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins Join us at the Home of Industrial Ideas.

Atlas Copco Compressors LLC -North America Customer Center is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class. Job promotions at Atlas Copco will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others.

Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: or call 973-###-####. Reasonable accommodation requests will be considered on a case-by-case basis.
Associated topics: account, audit, bill, collector, commercial, commission, legal, overdue, pay, payment

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