Customer Service / Collections
Employment Type: Full-Time
Industry: Customer Service/Call Center
Job Title: Collections Specialist
Pay: $17.50 Per Hour
Shift: During training M-F 9:00-6:00PM, After Training shift could fall anywhere between 8AM-12AM M-F, Will work a Saturday 8-5PM
Brand new auto and credit cards collection departments here in Orlando. This is a traditional call center environment, where
- Responsible for taking collections calls, both inbound and outbound calls.
- Responsible for entering payment information over the phone for customers
- Responsible for problem solving, coming up with payment solutions, educating the customer
- Collects past-due amounts on a high volume of credit accounts.
- Contacts customers through verbal and written communication.
- Informs customers of delinquencies and consequences with tact and discretion. Assesses individual circumstances and decides appropriate action
These calls can be to collect either an auto payment or a credit card payment, they will be allocated to either department. These calls are through an auto dialer for outbound, but occasionally they have to dial if permission to auto dial is not there.
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-###-#### or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.Job Requirements:
Associated topics: call center, client, client service, customer care, phone call, representative, service call, service representative, telephone, telephone activation specialist
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