Employment Type

: Full-Time


: Customer Service/Call Center

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My client in Downtown Phoenix is looking to hire Collectors to start June 1st!

Job Description:

This individual will reach out to customers who are 1 - 90 days behind payments on their account. This is more of a courtesy call to the customer to see where they currently stand and help prevent them from falling further into delinquency.

* Contacts customers to determine reason for payment delinquency and obtain payment commitment by placing outbound calls which are non-routine and require deviation from standard screens, scripts, and procedures.
* Negotiates workouts and repayment plans.
* Handles complex collection inquiries and issues.
* Makes decisions about acceptance/return of partial payments.
* Make and take up to 80 calls a day
* Communicate with consumers, attorneys, and bankers/ internal parties

Pay: $15-16/hr

Schedule: Monday - Friday 7:00am to 4:00pm or 8:00am to 5:00pm work schedule. Overtime is not required. (training included)

Qualifications: 1 year of customer service call center experience

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-###-#### or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Job Requirements:

Associated topics: auction, collection specialist, commission, credit, due, financial, mitigation, mortgage, past due, treasurer

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