Employment Type

: Full-Time


: Customer Service/Call Center

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Adecco is currently assisting a local client, recruiting for Customer Service Collections jobs in Charleston, WV. These Customer Service Collections Jobs are temphire opportunities, with starting pay rates of $14$15 plus overtime if needed! For instant consideration for these Jobs, Apply Now! Customer Service Collections Jobs require candidates to: 1. Meet and exceed goals through telephone contact, correspondence and legal proceedings as set by the department procedures. 2. Knowledge of products and lines of business serviced, including but not limited to Deposit accounts, Direct Retail, Mortgage, Dealer Finance, Equipment Finance, Retail Bankcard, Commercial Bankcard, Constant Credit, Prime Rate Financial. 3. Demonstrate the ability to service calls and provide solutions to external clients, internal clients and outside vendors. 4. Review assigned accounts for potential problems and outstanding collateral. 5. Meet performance expectations for recovery efforts for assigned accounts based on department goals and objectives, such as minimum calls per day, contact percentage, promise per call ratio, right party contacts, etc. 6. Place or receive calls in priority order established by management utilizing the Genesys dialer solution. Negotiate payment arrangements and restructure payment schedules to minimize the banks net losses. 7. Obtain and review required loan or deposit documents in accordance with established procedures. 8. Ensure that proper letters are sent to clients and document account maintenance properly. 9. Review problem accounts with the Recovery Supervisor and handle disputes according to department procedures. 10. Understanding of all applicable bank policies and procedures, state and federal regulations required for servicing an account in default status. Candidates must meet the following requirements to be considered for these jobs: High School Diploma Collections Experience a plus The starting pay rate for Customer Service Collection Jobs is $14 $15, plus overtime as needed. Click on apply now for instant consideration for these Customer Service Collection Jobs in Charleston, WV!

Job Requirements:

Associated topics: balance, bilingual, collection, credit, due, insurance, mortgage loan, overdue, past due, pay

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